Real-time updates for plan-managed families
Over 250,000 NDIS participants are plan-managed. Most of their families have no idea what's happening day to day - until the monthly statement lands. We fix that with a shareable link, not a portal that requires another login.
The problem with monthly statements
Plan managers do a great job processing invoices, but their statements arrive 4-6 weeks after the work was done. By then a parent has a bunch of questions ("what was the OT working on?", "why was Sunday rate charged?", "how much funding is left for the year?") and the worker has forgotten the detail.
The NDIS Review (2023) specifically called out the lack of participant-facing transparency as one of the scheme's biggest cultural failures. Families want to see what's happening in real time.
How CareLogging fixes it
- One shareable link per participant. No app to install. No PRODA. The family clicks the link and sees the latest updates.
- Weekly digest, automatically generated. Every shift you log becomes a line in this week's summary. Goals worked on, highlights, anything to flag for next week.
- Live funding tracker. Money spent this period, hours logged by support category, runway at the current pace. Plain English, not a spreadsheet.
- You control what's shared. Some workers share everything; others just share the weekly digest. Notes you mark sensitive stay private.
- One-tap invite for the support coordinator and plan manager. Same view, same link - no separate logins or admin overhead.
Why this matters for self-managed participants too
About 30% of NDIS participants are self-managed and trending up. They need exactly this - a way to see what their workers are doing, what they're being billed for and how their funding is tracking, without becoming part-time bookkeepers.
For support workers, this is your reputation
The families and coordinators who can see your work are the ones who recommend you. Sharing a clean weekly update is the cheapest, highest-leverage marketing an independent support worker can do. It costs you 30 seconds; it brings you referrals for years.