NDIS Invoice Template

The exact fields a plan manager or the NDIA need to pay you within 7 days, not 30.

The 10 fields every NDIS invoice must include

1. Your name and ABN. Without an ABN, the plan manager has to withhold 47% tax.
2. The word "Tax Invoice" at the top (or "Invoice" if you're not GST registered).
3. Invoice number - sequential, unique.
4. Invoice date and due date (usually 7 days).
5. Participant's full name and NDIS number.
6. Plan manager details (name, email) if plan-managed.
7. One line per shift, showing: date, start/end time, duration, support item code (the full 13-character one, e.g. 01_011_0107_1_1), rate, total.
8. Travel claims as separate line items - labour time and km.
9. Subtotal, GST (usually $0 - most NDIS supports are GST-free), and total.
10. Your payment details - BSB, account number, and account name.

GST and NDIS supports

Most NDIS supports are GST-free under the GST Act if they're listed in the participant's plan. You still need to be GST registered if your turnover exceeds $75,000 - but you'd typically show GST as $0 on the invoice. Always confirm with your accountant.

Example invoice layout

Why invoices get rejected

• Wrong or shortened support item code
• Wrong rate for the time of day
• Missing NDIS number
• Hours don't match the agreed roster
• No ABN, so the plan manager has to withhold tax